Our Story

The People Behind SisAdmin - IT support

SisAdmin provides small to medium sized businesses with a full range of outsourced IT support options. With a focus on proactive support and excellent customer service, we have built a highly skilled team, a managed service structure and a solid toolset of utilities for our clients.

Mary Burris founded SisAdmin in 2000, and from the beginning, she has emphasized proactive support, creating and implementing a comprehensive work plan for each client, and working with the client to improve their network’s stability and reliability.

To carry out that work, we’ve built a team of skilled, experienced and highly capable engineers to support our clients. Each client has an assigned engineer who learns their system thoroughly. We also cross train all our staff, and maintain clear documentation, so that clients have quality support even if their engineer isn’t available.

We chose this business because we enjoy helping people make the most of their technology. Whether we’re working on workstations, servers, or networks, we believe communication and respect are the keys to effective problem solving and relationship building. That communication starts with really listening to what our clients need, followed by translating complex IT issues simply and succinctly. This way, our clients know what we’re doing and why, every step of the way.

Read more about our leadership team